Frequently Asked Questions
Can I choose my box?
Yes. Our boxes are designed for a wide range of children. There are 4 age-appropriate options to choose from: The Little Tot Box, The Preschool Box, The Easy Readers Box, and The Elementary Box. You can choose the box option that is best for your child's age and reading level.
How much does it cost?
Our monthly subscriptions start at $21.99. You can save $10 by choosing a 3-month month prepay plan. Get a FREE box when you sign up for a 6-month subscription.
When will I receive my box?
Each monthly box is shipped at the end of the prior month, usually on or around the 25th. You will typically receive your box within 5-10 business days. Example: June boxes are shipped on the 25th of May. If you experience any shipping problems such as delays or lost packages, please reach out to us at firstname.lastname@example.org.
When will I be charged for my subscription?
Monthly subscriptions will be charged once at sign-up, and then on the 15th of each month.. Prepay (3-month or 6-month) subscriptions will be charged at sign-up and on the 15th of the month when your subscription is scheduled to renew. All customers will receive a courtesy reminder before the card on file is charged for renewal.
Can I purchase a gift subscription for someone else?
Yes. You can select the gift option during checkout. Please note that boxes are only shipped once a month and holiday/birthday gifts should be ordered during the previous month to ensure timely delivery. Example: If the child's birthday is on July 9th, order the box before June 15th.
What type of books will I receive?
We offer a variety of high-quality books including board books, hardcovers, and paperbacks. While book types may vary from month to month depending on the box you selected, please rest assured that we always strive to give our customers the best value.
Note: Some books may have a small dot or line on the edge. This has been added by the distributor to indicate a price markdown. These books are not used as we only include books in new, excellent conditions in our boxes.
Can I cancel my subscription?
You can cancel your subscription at any time before it renews. Monthly subscriptions renew on the 15th of every month. Cancellation requests that are received before the renewal date will be honored immediately and customers will not be charged for the following month. Prepaid subscriptions (3-month or 6-month) can also be cancelled before the next renewal date. However, this will not cancel any remaining months/shipments within that subscription period. Ex.: Customer purchases a 3-month subscription in July and cancels in August. The subscription will continue until September and will not renew in October.
We do not issue refunds for subscriptions unless items are lost, missing, or damaged. Please be mindful about the subscription length that you feel is best for you. Customers will receive a renewal reminder 2 days before any renewal charges are processed. Please make sure that your email address is current and active in order to receive any reminders about your subscription.